Google over the years has become an entity that has the power to control what people all over the world see. How is this possible. Through the power of their search engine. In a Ted Talk video, Swedish writer Andreas Ekstrom challenges what we know, or think we know about how the multinational corporation handles the information displayed through its search engines.
In his video, Ekstrom sheds some light on how Google is biased to the information that each query returns. He vividly painted a picture of how the search results were manipulated by uploads of unflattering images of the First Lady, Michelle Obama, and a Swedish terrorist, Anders Behring Breivik. Now this is where it gets interesting, upon realizing that these images were floating around and being circulated about the U.S. President’s wife, Google removed these images via manually rewriting the code. In the case of the terrorist, images of dog feces were used to insult and protest the cowardly and heinous acts that resulted in the death of eighty people. These images went unmolested by Google. Ekstrom concludes that just as its users have biases based on our strong beliefs, there is a man behind the written code that has biases as well. With any technology that arises currently, there is a human element that will have these biases and the thought of unbiased information on the web is a myth.
Ekstrom’s work in this video was very well delivered and incredibly powerful. The purpose was to show that Google has the ability to control the results of any search result. Yes, search results are filtered through relevancy, but the watchful eye of google can ultimately determine what is shown when the query is entered. The purpose of Ekstrom’s work is very relevant to our everyday lives. Google is the number one search engine in the world, utilized by hundreds of millions of people daily and returning billions of articles deemed to be relevant to the search requests.
Well, I think that's the whole point of Google maintaining "community standards" and therefore being able to manipulate search results to avoid things that would be dangerous. Ultimately, the are a business and as such would not benefit from craziness hackers manipulating data to cause international incidents such as the alarming one you outline here. The question remains: does google have an obligation to maintain community standards and weed out truly dangerous searches or is that tantamount to censorship? No easy answers here.
ReplyDeleteMaybe they could add a disclaimer, or an age verification box for some searches. Maybe they could remove dangerous searches as a conflict of company interest. They may just step in on an as needed basis as the evidence Ekstrom put forth. As you said, there is no easy answer. I'm sure this has come up quite a few times in Google boardrooms.
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